HDB renovation: contractor selection checklist (checklist)

Check the HDB website or the Building and Construction Authority (BCA) directory to verify their license. Ask for proof of insurance to ensure they have adequate coverage.

Look for consistent patterns of positive or negative feedback. Pay attention to comments about communication, workmanship, and adherence to timelines and budget.

Detailed quotations allow you to compare pricing, scope of work, and materials used. This helps you make an informed decision and avoid hidden costs.

Provide clear and detailed design specifications, including drawings, photos, and material samples. Maintain open communication throughout the project.

A typical payment schedule involves an initial deposit, progress payments tied to milestones, and a final payment upon completion and inspection.

Document all issues in writing and communicate them to the contractor promptly. If the issue is not resolved, consider mediation or filing a complaint with HDB or CASE.